What do you need?

Psychologists are mental health specialists who work to uncover the complex causes of psychological problems and provide medication-free treatments that address the multiple issues affecting wellbeing. We work at different “levels” of complexity depending on the client’s presenting needs.


Neuropsychotherapy is a deeper way of working with clients to address a wide range of psychological and physiological conditions. This approach uses techniques that stimulate new brain pathways and correct dysfunctional habits that are underpinned by structural and functional changes in the brain, many of which have built up over a lifetime. These might be habits of responding emotionally, cognitively, or behaviourally  that are no longer working. We start by helping clients become aware of how neural processes are linked to their feelings, perceptions, thoughts and actions. Then we coach the client to down-regulate (lessen) the psychological and physiological symptoms of distress. This is followed by building new responses that start to re-pattern the brain structures and functions, bringing about better integration of whole-brain responses to the client’s environment (both inner and outer). We are literally using the mind to change the brain. Neuropsychotherapy is a particularly effective approach to recovering from trauma and brain-related conditions such as sleep disorders and pain, but is increasingly used to treat anxiety, depression, and interpersonal problems. It is a whole-system approach that includes treating the gut (nutrition), the heart (emotions), and the mind (brain and nervous system).


Counselling can be helpful for treating stress and adjustment problems (i.e. coping with life changes); emotional issues such as managing anger, depression and anxiety, phobias or obsessive compulsive disorders (OCD); sleep and eating disorders; and coping with any unexpected life crisis such as loss or bereavement, divorce, retirement, an accident or illness, or natural disasters. By talking through the issues that are troubling you, counselling helps you get a new perspective on problems, find resources you have to get through tough times, and find the light at the end of the tunnel.

Life Coaching

Life Coaching is suitable when you are not having any clinical symptoms but you want to improve specific areas of your life, such as make a good relationship even better, become more assertive and confident in your work life, or re-balance competing roles and time demands. Coaching can help you learn ways to use your inner strengths more effectively, set new new life goals, achieve more and gain significantly greater happiness and life satisfaction. Most importantly, Life Coaching helps you enrich your “toolbox” of life skills, and move towards having a flourishing life.
The diagram below gives an overview of the approach we take with our counselling & coaching services:

  • If you are in the ‘Languishing’ section of the graph, you will be best served by counselling, which is a form of “talk therapy” that aims to help people recover from a set of distressing emotional, psychological or social symptoms that are causing them to feel bad or not cope.
  • If you are in the ‘Normal’ section, Life Coaching will help you rebuild and extend that buffer zone between “normal” and “languishing” so that you are better equipped to cope when things go wrong (as they do as part of everyday life). Life Coaching helps you optimise your mental fitness.

Chrysalis Counselling and Coaching - Overall Wellbeing and Positivity Chart

Relationship Counselling & Coaching

Relationships are hard work, and we believe in the old saying “a stitch in time saves nine”. This is why we offer three levels of support to help with relationships – coaching, counselling, and mediation.

Relationship coaching is a positive investment if you’re in a new relationship and both committed to getting it off to a great start. None of us brings a perfect track record into our relationships, and “baggage” can often unravel our connections and love over time. On the upside, knowing the strengths you each bring into the relationship, and being able to capitalise on these, lays a great foundation for a long-term future.

Relationship Counselling  (sometimes called marriage counselling or family therapy) is recommended if your relationship is in trouble. We can help you work together to analyse where things are going wrong and put in place new skills to get you back on track. Often relationships just need some tweaking – a “grease and oil change” – to return them to smooth running. Sometimes the overhaul has to be bigger than this, but if done sensitively and constructively the repairs can be well worth the effort.

Relationship Mediation  can be helpful in cases when the relationship is over but there’s still tidying up to be done. We can help you get through the feelings of loss and start moving on, hopefully wiser for the experience. This includes helping to resolve issues such as shared parenting arrangements, or learning how to co-parent in a responsible way.


Fees for Services:

  • Online (Individual) $95 per hour for video-conference appointment using VSee
  • Email counselling $85 per hour or $225 for block of 3 hours
  • Face-to-face (Norfolk Island only)
    • $55 per hour (fee paying/individual)
    • $75 per hour (fee paying/couple)
    • Bulk billing with Mental Health Plan

“Bulk billing” means that Medicare pays the provider the full fee for your treatment. This is available only for face-to-face treatment and requires a Mental Health Plan from a doctor. The Mental Health Plan allows you to access bulk billing for 10 individual sessions AND 10 group sessions per calendar year.



As a courtesy to our psychologists, we kindly request at least 2 day’s notice if appointments need to be changed or cancelled. Like many health professionals running a business, we have to charge a fee for late cancellations or reschedules (i.e. changes with less than 48-hours notice) and missed appointments as short notice doesn’t allow us enough time to fill the vacant appointment. In addition, costs for your appointment have usually already been incurred with the psychologist putting in time preparing for your session, and administration costs confirming your appointment.

  • Missed appointments and late cancellations (less than 48 hours notice) will be charged the full fee payable before the next session

Please note that any change to appointments within 1 hour of the booked session is treated as a “missed appointment”, and cancellations/changes made over weekends for Monday appointments (or Tuesday in the case of public holidays) are treated also as a “missed appointment” as messages left on our voicemail service cannot be actioned until the working week.